United Collection Bureau, Inc. (UCB)

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Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
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Communication

Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
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Make a Payment

UCB offers convenient ways to pay your bill.

You may make a payment through our online secure payment portal.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please contact us

THE CITY OF NEW YORK REQUIRES THAT WE FURNISH RESIDENTS OF NEW YORK CITY WITH THE FOLLOWING INFORMATION: New York City Department of Consumer Affairs License Number 1004887. This collection agency conducts business primarily in English. However, we may employ foreign language speakers from time to time and may accommodate verbal communication in a foreign language when appropriate staff is available. Some, but not all, standard written communications produced by us may be available in Spanish. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affair’s website, www.nyc.gov/dca

Government

With government clients located in all regions of the U.S., the UCB Government Services Division possesses broad and extensive expertise in the collection of debts owed to the public sector by individuals and businesses for taxes, fines, penalties, interest, and other debts for licenses, fees, services, utilities, as well as universities, hospitals, and clinics. Recovery Specialists are uniquely trained and experienced to locate, communicate, and collect or resolve accounts, using techniques and technology for voluntary payment and appropriate administrative actions.

UCB Mission: S. A. F. E.

Compliance Risk Control

Recovery Services

Membership & Associations

 

View our partners, memberships and certificates.