United Collection Bureau, Inc. (UCB)

Loading images...

Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
Learn More.

Communication

Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
Learn More.

Make a Payment

UCB offers convenient ways to pay your bill.

You may make a payment through our online secure payment portal.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please contact us

THE CITY OF NEW YORK REQUIRES THAT WE FURNISH RESIDENTS OF NEW YORK CITY WITH THE FOLLOWING INFORMATION: New York City Department of Consumer Affairs License Number 1004887. This collection agency conducts business primarily in English. However, we may employ foreign language speakers from time to time and may accommodate verbal communication in a foreign language when appropriate staff is available. Some, but not all, standard written communications produced by us may be available in Spanish. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affair’s website, www.nyc.gov/dca

WHO WE ARE:

United Collection Bureau, Inc. (UCB) assists in the accounts receivable process for healthcare facilities, financial services businesses and government entities.

We are hiring at all locations. If you are interested in a rewarding career, please call 419-794-9030.

  • Government

    Government

    Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

  • Healthcare

    Healthcare

    End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

  • Utilities

    Utilities

    Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

  • Financial Services

    Financial Services

    Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
    Learn More.

  • Communication

    Communication

    Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

  • Student Loans

    Student Loans

    Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
    Learn More.

A Message to UCB Employees and All on Social Injustices

Throughout our 60-year history, we have upheld our belief for equality and opportunity. Our company’s culture fosters a climate in which we institute our values into actions to do our part in making the world a better place. Our focus is on the future and continuing to work towards the elimination of Social Injustices and the advancement of all people.

— UCB Board of Directors