United Collection Bureau, Inc. (UCB)

Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
Learn More.

Communication

Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
Learn More.

Make a Payment

UCB offers convenient ways to pay your bill.

Click Make A Payment above to make a payment through our online secure payment portal or click here to contact us.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please click here to contact us.

Utilities

With experience in regulated and deregulated utility companies, UCB offers customized utility solutions. As the advocate for your customers, UCB has developed a process to optimize the production of paying customers by going through multiple stages with one customer based on propensity to pay. Putting collection agency techniques at the final stage has allowed UCB to increase customer retention for our utility clients.

Customer Support Functions

 

View our partners, memberships and certificates.