United Collection Bureau, Inc. (UCB)

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Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.


End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.


Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
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Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
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Make a Payment

UCB offers convenient ways to pay your bill.

Click Make A Payment above to make a payment through our online secure payment portal or contact us.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please contact us

Student Loans

As an advocate for your borrower, UCB’s education account specialists use consultative methods to discover and complete best-options for repayment or resolution. We establish a relationship with your borrower and provide the information and tools necessary to satisfy their education account. As a nationally licensed agency with active involvement in the industry, UCB remains proficient with regulations, federal/state laws, compliance and training techniques to ensure performance and quality on all education account types.

Recovery Services

Business Process Excellence

Unique Qualifications

Membership & Associations


View our partners, memberships and certificates.