United Collection Bureau, Inc. (UCB)

Loading images...

Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
Learn More.

Communication

Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
Learn More.

Make a Payment

UCB offers convenient ways to pay your bill.

Click Make A Payment above to make a payment through our online secure payment portal or contact us.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please contact us

THE CITY OF NEW YORK REQUIRES THAT WE FURNISH RESIDENTS OF NEW YORK CITY WITH THE FOLLOWING INFORMATION: New York City Department of Consumer Affairs License Number 1004887. This collection agency conducts business primarily in English. However, we may employ foreign language speakers from time to time and may, at the request of a consumer, accommodate verbal communication in a foreign language when available. While we do not offer translation services some, but not all, standard written communications produced by us may be available in Spanish at the request of a consumer. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affair’s website, www.nyc.gov/dca

Partners, Memberships, and Certifications

Partners

logo1logo2logo3logo4logo5

Memberships

logo10logo11logo12logo14bbb
  • Healthcare Financial Management Association (HFMA)

  • American Association of Healthcare Administrative Management (AAHAM)

  • Medical Group Management Association (MGMA)

  • Central Ohio Patient Account Manager (COPAM)

  • National Association of College and University Business Officers (NACUBO)

  • Central Association of College and University Business Officers (CACUBO)

  • Ohio Bursars Association

Certifications/Compliance

logo20logo21logo22
  • Title IV Attestation Audit

  • IRS Publication 1075 Compliant

  • BBB

  • ISO 27002 Compliant

  • SSAE16 Compliant

Make a Payment

If your UCB Reference Number...

Begins with an 8
Click here
Does not begin with an 8
Click here

You can find your UCB Reference Number on the notice that was mailed to you.