United Collection Bureau, Inc. (UCB)

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Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
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Communication

Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
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Make a Payment

UCB offers convenient ways to pay your bill.

Click Make A Payment above to make a payment through our online secure payment portal or contact us.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please contact us

THE CITY OF NEW YORK REQUIRES THAT WE FURNISH RESIDENTS OF NEW YORK CITY WITH THE FOLLOWING INFORMATION: New York City Department of Consumer Affairs License Number 1004887. This collection agency conducts business primarily in English. However, we may employ foreign language speakers from time to time and may accommodate verbal communication in a foreign language when appropriate staff is available. Some, but not all, standard written communications produced by us may be available in Spanish. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affair’s website, www.nyc.gov/dca

TEXT MESSAGING TERMS AND CONDITIONS

This is a communication from United Collection Bureau, Inc., a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.

UCB is a third-party debt collector and offers this text message service to you in connection with the collection of a debt. This is a voluntary service you may start or stop at any time.

When you subscribe to UCB’s text message service you are confirming the mobile phone number you use to subscribe is the mobile number associated with your mobile phone.

UCB does not impose a separate charge for text alerts; however, your mobile carrier’s message and data rates may apply depending on the terms and conditions of your mobile phone contract. You are solely responsible for all message and data charges that you incur. Please contact your mobile service provider about such charges. The following carriers are supported: AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular, T-Mobile, Cincinnati Bell, Alltel, Virgin Mobile USA, Cellular South, Unicel, Centennial and nTelos.

To manage your use of this text message service you may use the following Key Words. Simply text the Key Word and UCB will respond.

Key Words:

UCB is committed to the protection of your privacy and maintaining the accuracy, confidentiality and security of your personal information. For more information, you can view a copy of our privacy policy online at https://consumerview.ucbinc.com/privacy.html.

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If your UCB Reference Number...

Begins with an 8
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Does not begin with an 8
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You can find your UCB Reference Number on the notice that was mailed to you.