United Collection Bureau, Inc. (UCB)

Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
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Communication

Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
Learn More.

Make a Payment

UCB offers convenient ways to pay your bill.

Click Make A Payment above to make a payment through our online secure payment portal or click here to contact us.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please click here to contact us.

LEGAL STATEMENTS AND DISCLAIMERS – USE WEBSITE AND PAY PORTAL (LINK ON BOTTOM OF PAGE)

Copyright

United Collection Bureau, Inc. (“UCB”) owns and operates this website (the “Site”) and the services available on this Site. All content included on this Site, including text, graphics, logos, buttons, icons, and images, is the property of UCB, its licensors or its content suppliers, and is protected by U.S. and international copyright and trademark laws. The compilation (meaning the collection, arrangement and assembly) of all content on this Site is the exclusive property of UCB and is protected by U.S. and international copyright laws. All software used on this Site is the property of UCB or its suppliers and is protected by U.S. and international copyright laws. The content and software on this site may be used as a resource for the UCB’s customers. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content of this Site, or use this Site for any other purpose.

Trademarks

United Collection Bureau, Inc., UCB, and the UCB logo are trademarks and/or servicemarks of United Collection Bureau, Inc. All other trademarks, product names, and company names and logos appearing on this Site are the property of their respective owners.

Disclaimer

THIS WEBSITE AND THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS CONTAINED ON THIS WEBSITE ARE PROVIDED ON AN “AS IS” BASIS WITH NO WARRANTY. UCB DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE AND THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS ON THIS WEBSITE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. IN NO EVENT WILL UCB OR ITS SUPPLIERS BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE OR ANY GOODS OR SERVICES OBTAINED ON THIS WEBSITE, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES (EVEN IF UCB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), TO THE FULLEST EXTENT PERMITTED BY LAW.

All information contained on this Site, including information relating to services and or solutions, is for informational purposes only. It is often presented in summary or aggregate form. It is not meant to be a substitute for the advice or services provided by certified technical staff.

Any links on this website to websites operated by third parties are provided for your convenience only.

The Company is not responsible for the content and performance of these websites or for your transactions with them, and our inclusion of links to such websites does not imply any endorsement of the material on such websites.

We reserve the right to make changes to our Site and the policies and conditions that govern the use of our Site at any time. We encourage you to review the website and these terms periodically for any updates or changes. Your continued access or use of our website shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes. Use of the ucbinc.com website and purchases of any products or services from ucbinc.com shall be governed by and construed in accordance with the laws of the State of Ohio, without giving effect to its conflict of law provisions.

THESE TERMS OF USE CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY THE PARTIES

In the event a dispute shall arise between the parties to this [contract, lease, etc.], it is hereby agreed that the dispute shall be referred to United States Arbitration and Mediation for arbitration in accordance with United States Arbitration and Mediation Rules of Arbitration. The arbitrator’s decision shall be final and binding and judgment may be entered thereon. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator’s award, or fails to comply with arbitrator’s award, the other party is entitled of costs of suit including a reasonable attorney’s fee for having to compel arbitration or defend or enforce the award.

Questions or Comments

If you have any questions about these Legal Statements and Disclaimers, please submit your questions by e‐mail to: UCBCompliance@ucbinc.com