United Collection Bureau, Inc. (UCB)

Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
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Communication

Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
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Make a Payment

UCB offers convenient ways to pay your bill.

Click Make A Payment above to make a payment through our online secure payment portal or click here to contact us.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please click here to contact us.

 Contact

To contact us via telephone, please call 866.209.0622 and you will be directed to a representative who can assist you.

To contact us via mail, please send all documentation to:

United Collection Bureau, Inc. (UCB)
5620 Southwyck Blvd.
Toledo, OH 43614

If you are an account holder…

If you are an account holder and have a question or concern regarding an account placed with our agency, please click here to contact us.

If you are looking to partner with UCB…

If you are looking to partner with UCB, and would like more information on our business services and solutions, please click here to request more information.