United Collection Bureau, Inc. (UCB)

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Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Financial Services

Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
Learn More.

Communication

Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

Student Loans

Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
Learn More.

Make a Payment

UCB offers convenient ways to pay your bill.

Click Make A Payment above to make a payment through our online secure payment portal or contact us.

Raise a Question or Concern

If you are an account holder and have a question or concern regarding an account placed with our agency, please contact us

THE CITY OF NEW YORK REQUIRES THAT WE FURNISH RESIDENTS OF NEW YORK CITY WITH THE FOLLOWING INFORMATION: New York City Department of Consumer Affairs License Number 1004887. This collection agency conducts business primarily in English. However, we may employ foreign language speakers from time to time and may, at the request of a consumer, accommodate verbal communication in a foreign language when available. While we do not offer translation services some, but not all, standard written communications produced by us may be available in Spanish at the request of a consumer. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affair’s website, www.nyc.gov/dca

  • Government

    Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

  • Healthcare

    End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

  • Utilities

    Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

  • Financial Services

    Providing clients with strict compliant processes, your consumers with superior services and ensuring technological scalability.
    Learn More.

  • Communication

    Ability to protect your reputation in this competitive industry through our internal branding, connecting to a live person or bill payment and payment options online. Learn More.

  • Student Loans

    Creating a borrower-centric approach by utilizing consultative methods, working with the student to positively impact consecutive payments by providing manageable repayment options.
    Learn More.

A Message to UCB Employees and All on Social Injustices

The senseless death of George Floyd is forcing the world to come to terms with the reality of intolerance, discrimination, marginalization and bigotry in our communities. UCB does not condone inequality, racism or violence in any form or practice. We acknowledge the need for reform within our society and are dedicated to listening and educating ourselves to ensure we are part of the solution. Throughout our 60-year history, we have upheld our belief for equality and opportunity. Our company’s culture fosters a climate in which we institute our values into actions to do our part in making the world a better place. Our focus is on the future and continuing to work towards the elimination of Social Injustices and the advancement of all people.

— UCB Board of Directors

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